FAQ

Getting started

Do I need to verify my project or documents?

Absolutely not. Connect any project.

Do I need programming skills?

You can create invoices manually and send the payment page link to your customers, then track payments and deliver the product or service by hand.

You can also have a developer automate all of this in your store using our API and Webhook URL notifications.

The simplest and fastest way to add payments to your site is to embed an HTML form.

Is there a plugin for my online store?

We are building plugins for various e-commerce engines and CMS platforms. See Plugins for online stores and CMS for details.

How do I test the integration without spending real money?

There is no separate test mode—you test the integration with regular payments, and the funds arrive in your own wallet. The only cost is the service fee, and it is deducted from the starter balance credited at signup: it covers several test payments.

Wallets and security

Which wallets can I connect?

We recommend non-custodial wallets such as MetaMask, Trust Wallet, Exodus, and similar. Hardware wallets such as Ledger also work well.

You can also connect personal exchange deposit addresses. The service only rejects highly active addresses with a large number of transactions. All you need to connect a wallet is its address.

Do I need to give access to my wallets?

No, the service needs no access to your wallets. No keys are required. Just provide the address of the wallet you will accept payments to.

How secure is it?

The service has no access to your funds: payments go straight to your wallets, and we never ask for their keys. Dashboard sign-in is protected with two-factor authentication—via email or Telegram.

Can I use one wallet in several projects?

Yes, you can use the same address across several of your projects—the service correctly separates payments between them. However, avoid using this address for unrelated transfers: if the amount matches, the system may treat such a transfer as an invoice payment.

Accepting payments

How quickly does the service see a payment?

The service polls wallets every few minutes. Beyond that, the speed depends on the network and the selected processing mode: in Fast mode the payment counts after the first confirmation, in Secure mode—after the transaction reaches the network's recommended confirmation count.

Does a rate change after the invoice is issued matter?

The crypto amount is locked in at invoice creation—the customer pays exactly that amount no matter how much time passes. The invoice amount in USD and the service fee, however, are calculated at the moment of payment, at the rate current at that time.

What if the customer paid the wrong amount?

The invoice will not be marked paid automatically—the service matches a payment to an invoice only on an exact amount match. The payment itself is stored in the system, and you can manually match it to the invoice in the dashboard or via the API.

See Payment matching and amount mismatches for details.

What if the customer sent funds on the wrong network?

The service looks for payments only on the wallets involved in the invoice. A transfer on a network that is not among them will not be detected automatically, and the invoice will stay unpaid. Funds must be sent strictly on the network shown on the payment form.

Does the service issue refunds to customers?

No. Funds go directly to your crypto wallet; the service does not control them and has no access to them. You issue refunds to the customer yourself, from your own wallet.

Fees and balance

What are the fees?

0.5–1%, charged only on successful payments. No additional fees. We calculate and deduct the fee once a day from your account balance. We recalculate the fee rate weekly, based on the project's turnover over the last 30 days.

What happens if the account balance goes negative?

Payment acceptance keeps working: already issued invoices get paid and closed as usual. If the balance is still negative by Monday, only the creation of new invoices is blocked. Once the debt is paid off, invoice creation is unblocked immediately.

Are there any turnover limits?

You can accept any amount; there are no limits.